This Privacy Policy applies to all kinds of information we collect through our website https://www.cambolesbains.com/, as well as through the various social networks we use.

This privacy policy also applies to any data collected during a telephone call or e-mail contact with our customer service department.

This charter may change over time. We invite you to consult it regularly for the latest updates.

Who we are

The Cambo-les-bains Tourist Office owns the https://www.cambolesbains.com/ website.

If you have any questions about our Privacy Policy or the processing of your personal data, please contact our Data Protection Officer by post at the above address or by e-mail at numerique@cambolesbains.com.

Use of personal data collected

What types of data do we collect?

No personal information is collected without your knowledge via the various forms on this website.

Contact forms

If you use one of the contact forms on our website to contact us, only the data contained in the said form will be transmitted to us. Only fields marked with an asterisk (*) are mandatory. This information will only be kept for as long as it takes to process your request and will not be passed on to third parties.

Comments

When you leave a comment on our website, the data entered in the comment form, your IP address and your browser’s user agent are collected to help us detect undesirable comments.

An anonymized string created from your e-mail address (also known as a hash) can be sent to the Gravatar service to check whether you’re using it. The Gravatar privacy policy is available here: https://automattic.com/privacy/. Once your comment has been validated, your profile photo will be publicly visible next to your comment.

Media

If you are a registered user uploading images to the website, we advise you to avoid uploading images containing EXIF data of GPS coordinates. Visitors to your website can download and extract location data from these images.

Cookies

See the paragraph on the use of cookies below.

Why do we collect this data?

If you use one of our contact forms, the information collected will be used to reply to you and process your request as efficiently as possible.

Data retention period

The data collected via the various contact forms will only be kept for as long as it takes to process your request.

If you leave a comment, the comment and its metadata are kept indefinitely. This allows subsequent comments to be automatically recognized and approved instead of being left in the moderation queue.

For users who register on our site (where possible), we also store the personal data indicated in their profile. All users can view, modify or delete their personal information at any time (with the exception of their username). Site managers can also view and modify this information.

Transmission of personal data

Cambo-les-Bains Tourist Office undertakes not to pass on to any third party any personal information collected via a contact form.

Embedded content from other sites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Content integrated from other sites behaves in the same way as if the visitor were visiting that other site.

These websites may collect data about you, use cookies, embed third-party tracking tools, track your interactions with these embedded contents if you have a logged-in account on their website.

Personal data protection

The Cambo-les-Bains tourist office ensures that all laws (June 21, 2014 on confidence in the digital economy) and regulations relating to data protection and confidentiality (law 78-17 relating to information technology, files and freedoms of January 6, 1978 article 34) have been complied with (for all requests please write to us by e-mail at info@cambolesbains.com).

Only authorized personnel are permitted to access your personal data in the course of their work.

Your rights regarding your data

If you have an account or if you have left comments on the site, you may request to receive a file containing all the personal data we hold about you, including that which you have provided to us. You can also request the deletion of your personal data. This does not include data stored for administrative, legal or security purposes.

In accordance with the French Data Protection Act of January 6, 1978, as amended, and the European General Data Protection Regulation 2016/679 (RGPD), you have the right to access, rectify and delete any personal data concerning you, which you may exercise by sending an email to info@cambolesbains.com. This does not include data stored for administrative, legal or security purposes.

Cookie policy

What is a cookie?

Cookies are small files stored on your computer during your visit to our website. These files contain information that the website uses to make communication between you and your browser more efficient.

Why do we use cookies?

The https://www.cambolesbains.com/ website uses cookies for statistical analysis of user behavior.

If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser.

When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted.

By modifying or publishing an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the identifier of the item you have just modified. It expires after one day.

What cookies are used on our site?

Own cookies :

  • WordPress:
    If you leave a comment on our site, you will be asked to save your name, e-mail address and website in cookies. This is for your convenience only, so that you don’t have to enter this information if you post another comment later. These cookies expire after one year. If you have an account and log on to this site, a temporary cookie will be created to determine whether your browser accepts cookies. It does not contain any personal data and will be deleted automatically when you close your browser. When you log in, we will set a number of cookies to store your login information and screen preferences. The lifetime of a connection cookie is two days, that of a screen option cookie is one year. If you check “Remember me”, your login cookie will be stored for two weeks. If you log out of your account, the login cookie will be deleted. By modifying or publishing an article, an additional cookie will be stored in your browser. This cookie does not contain any personal data. It simply indicates the identifier of the item you have just modified. It expires after one day.
  • Tarteaucitron :
    Nous utilisons le script de tarteaucitron afin de gérer les cookies sur notre site internet. Ce module vous permet à tout moment de décider d’accepter ou non les cookies utilisés sur notre site internet en cliquant en bas à gauche sur le bouton « Gestion des Services ».

Third-party cookies :

  • Google Analytics : Ce site utilise les services d’analyse web Google Analytics de la société Google In. (« Google »).

How do I manage cookies?

You can disable the use of cookies at any time by clicking on “Services management” in the bottom left-hand corner, or by modifying your browser settings. If you disable these cookies, the website will continue to function. However, please note that the information collected through these tools enables us to improve our services.

(*) You can disable cookies at any time in your browser settings:

Contact information

For any request concerning your personal data, please contact the Cambo-les-Bains tourist office by e-mail at info@cambolesbains.com.

Modification of the privacy policy

Changes to the Privacy Policy are posted on this page. We invite you to read them regularly. You will also be notified of any changes to processes for which a Partner is jointly responsible, in accordance with the terms and conditions laid down by the Partner.