FAQ Pont des Thermes de Cambo-les-Bains in the Basque Country

All the answers to your questions

Our FAQs

Wondering how to book a spa treatment? What is treated at the Cambo thermal baths? Is there a shuttle? Can we help you find accommodation? Can you visit your rental before booking? Where is Cambo? What will the weather be like? Where can you find Wi-Fi?

Find all the answers to your questions here!

How do I book my cure?

Booking steps

First of all, you need to make an appointment with your GP to get a prescription for a spa treatment. Then book your cure dates with the spa establishment, followed by your accommodation. Once all these steps have been completed, make an appointment with one of our spa doctors.

Are there several spas in Cambo-les-Bains?

There is onlyone facility in Cambo-les-Bains. It is located 1.3km from the town center. It is managed by the Chaîne Thermale du Soleil.

What’s the peak spa season?

Low season: December to April

Mid-season: May to mid-August

High season: mid-August to November

How do I get to Cambo-les-Bains?

Cambo-les-Bains can be reached by train, plane or car.

Where can I stay during my spa treatment?

The Tourist Office on + 33 (0)5 59 29 70 25 for all types of accommodation in and around Cambo, and for its central booking office.

The “reservation plus” service of the Chaîne Thermale du Soleil at 05 59 29 02 00 for the Résidence Le Levant *** of the Chaîne Thermale du Soleil (possibility of half or full board).

Do I have to book my cure before my accommodation?

It’s best to book your spa treatment before you arrive in Cambo-les-Bains, or at the very least to ask for the dates available. The thermal baths are sometimes victims of their own success, so we strongly recommend that you book as early as possible, as soon as your spa plans take shape.

Is there parking at the Cambo-les-Bains thermal baths?

Yes, the thermal baths have a large parking lot for curists.

However, it can quickly become overcrowded during the busy spa season.

However, you can also use one of the two city shuttles (routes 57 and 59 – paying routes), depending on your spa schedule. They serve the thermal baths at the “Pont des Thermes” stop.

Can I bring my dog?

Residence du Levant (owned by Thermes de Cambo) does not accept pets. You’ll need to find alternative accommodation outside the spa that accepts pets.

Is there a direct number for the Thermes de Cambo-les-Bains?

You can reach Les Thermes on +33 (0)5 59 29 02 00

Where can I find a list of spa doctors?

Consult the list of spa doctors here.

What is treated at the Cambo-les-Bains thermal baths?

Les Thermes de Cambo-les-Bains specializes in the treatment of rheumatic and respiratory disorders, but also offers a post-cancer breast and tinnitus rehabilitation cure in addition to these two approved cures (RH or VR).

Do spa treatments have to start on Mondays?

You can start your spa treatment any day of the week. Treatments take place from Monday to Saturday, including public holidays (no treatments on Sundays).

As such, accommodation can be booked on any day of the week (and not necessarily from Saturday to Saturday). You’ll need to check with the spa first to determine the dates of your cure.

Is there a spa shuttle service to Cambo-les-Bains?

Is there a curist rate for the shuttle?

No, there is no spa shuttle service in Cambo-les-Bains.

However, you can also use one of the two city shuttles (routes 57 and 59 – paying routes), depending on your spa schedule. They serve the thermal baths at the “Pont des Thermes” stop.

If you’d like to use one of the two city shuttles to get to the Cambo-les-Bains thermal baths, the best-value ticket for your 3-week spa treatment is the Pass Liberté.
It is available for sale only in the online store www.txiktxak.fr or at bus agencies in Bayonne and Saint-Jean-de-Luz. If you’re interested in this option and don’t want to go to an agency, you’ll need to order your ticket in advance (minimum 15 days). This pass gives you access to all bus routes in the Basque Country.

Is there anything to do during the spa treatment?

Cambo-les-Bains has many little wonders for you to discover and visit.

Throughout your stay, you’ll find plenty of entertainment to keep you relaxed: concerts, Basque traditions, guided tours, accompanied hikes (etc.).

Les Thermes de Cambo-les-Bains also organizes events and outings exclusively for spa guests.

Do you have a car?

Can the Assurance Maladie refuse to reimburse a prescribed spa treatment?

Normally not, but there are still cases in some caisses. Legally, a doctor working for the Health Insurance Medical Service can refuse to cover any medical prescription that does not seem justified or appropriate after examining the patient’s file and medical examination.

The prescribing physician must then justify the prescription by presenting a medical file.

Can I park my motorhome at the spa?

Les Thermes has a motorhome parking area where you can park during your spa treatment hours only. You’ll need to spend the night at a campsite or motorhome park in Cambo-les-Bains.

Can I get help finding accommodation?

The Tourist Office has a central booking office and offers around thirty furnished holiday apartments for rent. These rentals have a code starting with CAM.

Once you’ve booked your cure, you can contact the Tourist Office, which will look for accommodation for your dates among the offers it manages.

Cambo-les-Bains Tourist Office

+33 (0)5 59 29 70 25 / info@cambolesbains.com

The Richard Orpi real estate agency also offers a rental service for curists. You can reach them on +33 (0)5 59 29 75 88.

Can I visit the property before booking?

Rentals from the Tourist Office reservation center cannot be visited (rentals with the code CAM). However, we can send you more photos.

For private rentals, you can check directly with the owner if the apartment is not occupied and according to availability.

How can I find out about accommodation availability?

No, there is no spa shuttle service in Cambo-les-Bains. You can enter your dates of stay using the filters on the rentals page (they can be found in the search bar of the offer listing).

Once you have entered your dates, only available rentals will be displayed.

Please note that availability is updated directly by the owner or by the Tourist Office, depending on the owner’s feedback.

Where can I consult the accommodation brochure?

You can consult our accommodation brochure here

How much does the tourist tax cost? And who do I pay?

The tourist tax must be paid by the tenant (in addition to the price of the accommodation) to the owner of the property, who pays it directly to the commune.

Rates vary according to accommodation category and star rating for furnished accommodation.

Tourist tax is payable according to the number of nights and people.

The following are exempt:

>> minors,

>> seasonal contract holders employed in the commune,

>> people benefiting from emergency accommodation or temporary rehousing,

>> people occupying premises where the rent is less than €300 per month.

Can I book accommodation from Saturday to Saturday?

Not necessarily. Rentals from the Tourist Office reservation center can be booked any day of the week.

Do I have to book my cure before my accommodation?

It’s best to book your spa treatment before you arrive in Cambo-les-Bains, or at least ask about the dates available. Les Thermes are sometimes victims of their own success, so we strongly recommend that you follow these recommendations, and book as early as possible, as soon as your spa plans take shape.

What are the reservation center’s price periods?

Low season: 01/01 to 04/30 and 01/11 to 12/31.

Mid-season: 01/05 to 30/06.

High season: 01/09 to 31/10.

Very high season: 01/07 to 31/08.

Is linen provided in all rentals?

No, it depends on the accommodation. It may be included in the rental price or offered as an extra. You’ll need to check this in the description of the accommodation. You don’t want to take your laundry with you? Bed linen and towels are available for hire in Cambo-les-Bains.

Can I cycle from Cambo?

It’s possible to get around Cambo-les-Bains by bike, but the town has no cycle paths. So be prepared to share the road with other users.

Where can I find electric charging points in Cambo-les-Bains?

Two MObiVE electric charging stations are available on Place Sorhainde, in the center of Cambo.

For occasional users, it will be necessary to download the MObiVE application in order to use them and make payment. However, there is no need to register for the service in order to recharge your car.

Is it possible to get to and from Cambo by public transport?

Cambo is served by several bus routes and a train line.

To get around in the communeare the two bus lines, 57 and 59.

La line 14 takes you as far as Bayonne or Espelette.

La line 49 will take you to Saint-Pée-sur-Nivelle and Saint-Jean-de-Luz.

The train line 54 runs from Bayonne to Saint-Jean-Pied-de-Port, stopping at Cambo-les-Bains.

Find all the information you need about public transport on our dedicated page.

Can I buy my tickets at the Tourist Office?

Cambo Tourist Office is authorized to sell bus tickets for the Txik Txak network.

The following passes are available: 1-trip ticket, 10-trip ticket, 1-day pass, 3-day pass, 7-day pass, ticket and p’tit groupe pass.

We can also top up different monthly subscriptions, but not create them. To do this, you’ll need to visit a Txik Txak branch in Bayonne, Biarritz or Saint-Jean-de-Luz.

Where can I park my motorhome in Cambo-les-Bains?

During the day, campervans can park in the bus station parking lot on avenue Curutchague.

At night, as parking in the parking lots is prohibited, campervans can camp in the campervan area in impasse Arroka.

Is parking free in Cambo-les-Bains?

Yes, parking is free in all the city’s parking lots!

Please note, however, that parking in the town center is regulated from Tuesday to Friday, from 9:00 to 12:00 and from 14:00 to 19:00, and on Saturdays from 9:00 to 12:00. Parking in the blue zone is limited to 1h30 and requires a blue disc.

You can buy a blue disc at the Tourist Office for 2€.

Is there a curist fare for buses to the Cambo thermal baths?

There is no specific rate for curists.

If you’d like to take the bus to the spa every day, there are two options:

1. Buy 3 Pass 7 days tickets at 13.40€, i.e. for the whole duration of your stay 40.20€ at the Tourist Office.

2. Get a customized, no-obligation Pass Liberté at €0.96 per journey. Please note that if you choose this option, you will need to order the Pass liberté online at www.txiktxak.fr (please allow 7 to 10 days for delivery to your home) or visit our branch at 7 rue Lormand in Bayonne.

Is the Cambo-les-Bains train station in the town center?

No, the SNCF train station is located in the Bas-Cambo district, 1.5 km from the city center. Although it doesn’t seem that far, the road to the city center is still steep! The 57 bus line makes the journey in just a few minutes, however, it does not run on Sundays and public holidays. .

When are Cambo’s shops open?

Most of the town’s shops are open from Tuesday to Saturday. Sundays and Mondays are therefore relatively quiet days in Cambo!

Where can I find electric charging points in Cambo-les-Bains?

Two MObiVE electric charging stations are available on Place Sorhainde, in the center of Cambo.

For occasional users, it will be necessary to download the MObiVE application in order to use them and make payment. However, there is no need to register for the service in order to recharge your car.

How much tobacco and alcohol can I bring back from Spain?

For alcohol, the maximum quantities allowed per person of hard liquor, soft liquor, wine and beer are as follows:

– strong alcohol and spirits over 22 degrees: 10 liters

– intermediate alcohol, less than or equal to 22 degrees: 20 liters

– wine: 90 liters

– beer: 110 liters

These maximum quantities can be accumulated by category of alcohol.

As far as tobacco is concerned, no threshold has been set by France since the end of March 2024. However, it is recommended to keep to the level set by European regulations, i.e. 800 cigarettes (4 cartons), 400 cigarillos, 200 cigars and 1 kg of smoking tobacco. It is strictly forbidden to purchase cigarettes for sale. With no threshold, French customs officers now have the option of seizing and punishing those for whom there is a presumption of trade, and therefore of illegal trade, on the basis of a body of evidence.

As quantity thresholds are subject to change, we advise you to consult the official French administration website to find out the quantities applicable during your stay.

Can I swim in the Nive?

Swimming in the Nive is permitted. However, we don’t recommend it for Cambo-les-Bains, as there’s no safe access to it.

Where can I find sorting facilities in Cambo-les-Bains?

Sorting points are listed on the city map available from the Tourist Office.

Where is Cambo?

Cambo-les-Bains is located in south-western France, in the Pyrénées Atlantiques department. To give you a point of reference, the commune is located 25 km from Biarritz and 15 km from the Spanish border.

What will the weather be like during my stay?

We don’t know the weather in advance! However, you can check weather trends on the météo France website.

Where can I rent baby equipment?

The Cambo-les-Bains Tourist Office is a BBVM collection point, a baby equipment rental service.

Go to our partner’s website and choose from the various equipment available for rental (car seats, strollers, baby carriers…), select your pick-up and drop-off dates, pay for your rental online and that’s it!

When are the markets in the Basque Country?

There are plenty of markets in the area! In Cambo, the market takes place on Friday mornings from 8am to 1pm throughout the year. The main inland markets in the Basque Country include Espelette on Wednesday mornings and Saint-Jean-Pied-de-Port on Monday mornings.

What is there to visit in Cambo-les-Bains?

There’s more to Cambo-les-Bains than the Villa Arnaga! This small spa town has many treasures to discover.

On the program: heritage, gastronomy, natural scenery and well-being!

The Tourist Office

The Tourist Office is open :

>> From November to Easter vacation: Monday to Friday, 10am to 12:30pm and 2pm to 5:30pm; Saturday, 9am to 1pm. Closed Thursday mornings and all day Sunday.

>>Holidays from Easter to July and from September to October: Monday to Saturday, 10am to 12:30pm and 2pm to 6pm; closed on Sundays.

>> July to August: Monday to Saturday, 10am to 12:30pm and 2pm to 6:30pm. open on Sundays and public holidays from 9am to 1pm.

How can I contact the Tourist Office?

You can reach us on +33 (0)5 59 29 70 25 or by e-mail via our contact form.

What are the fishing regulations in Cambo-les-Bains?

All fishing activities must be accompanied by a fishing licence valid for the current year.

The waters of Cambo-les-Bains are classified as 1st category in the public domain. Consequently, the authorized fishing method is as follows: 2 lines mounted on rods fitted with 2 hooks or 3 artificial flies maximum.

Find out more on the Association Agréée pour la Pêche et la Protection des Milieux Aquatiques de la Nive website.

Are there many shops on site?

The center of Cambo-les-Bains is full of small local shops: delicatessen, creamery, butcher’s, grocer’s, bakery, organic food store… There are also chemists, hairdressers, a newsagent’s, a bookshop… Shopping enthusiasts will be delighted to find ready-to-wear and home decoration boutiques here too!

For your shopping, in addition to the Naturala Bio store and the Xiberua grocery store in the city center, you have three options:

– the Carrefour Contact avenue Edmond Rostand,

– the Netto avenue d’Espagne,

– l’ Intermarché Zone Alzuyeta, Itxassou.

Is there a hiking guide for the Cambo area?

Yes, the Community of the Basque Country has produced a series of topoguides covering all the region’s walks. This is the Labourd Ouest topoguide, which lists walks in and around Cambo-les-Bains. On sale for 10€ at the Cambo Tourist Office!

Downloadable individual hike sheets are also availableonline at .

Where is the Basque Country?

The Basque Country straddles the border between France and Spain. It comprises a total of seven provinces, 3 in France and 4 in Spain.

The northern part of the Basque Country (on the French side) is located in the extreme south-west of the country, encompassing the western part of the Pyrénées Atlantiques. The eastern part of the department is known as “Béarn”.

Is it possible to access a WiFi connection anywhere in the city?

Yes, a free wifi connection is available at the tourist office! However, we don’t have a computer available, so you’ll need to bring your own equipment (computer, smartphone, tablet, etc.).

La Médiathèque and the AIEC are making equipment available.

Where to picnic in Cambo-les-Bains?

For a picnic in the heart of Cambo, head for Parc Saint-Joseph, where you’ll find plenty of benches and two picnic tables at the children’s playground.

For a picnic with a view of the mountains, the Colline de la Bergerie is equipped with several picnic tables!

For a quiet picnic, head for the Jardin Public du Bas Cambo, the chemin de Puttuenborda, or the end of the route d’Halsou, where picnic tables are also available!

How can you visit Villa Arnaga and learn more about its history?

Reservations for Villa Arnaga can be made online via our website, on site at the ticket office (at the entrance to the site) or at the Tourist Office counter.

As for its history, it would be difficult to tell it in just a few lines. That’s why you’ll find all the information you need about the Edmond Rostand estate on our dedicated page.

How many people live in Cambo-les-Bains?

Cambo-les-Bains is a “small town” with a population of 6,700!