Photo d'un Accueil à l'Office de tourisme de Cambo-les-Bains au Pays basque

Cambo-les-Bains Tourist Office

Good reasons to visit us

The Cambo-les-Bains Tourist Office is open to all: tourists, spa-goers, visitors, service providers, associations, local residents and elected officials. Our mission is to inform, promote, welcome, advise, provide services, coordinate and animate local life.

  • Open daily in summer and 6 days a week the rest of the year,
  • Get all the information you need to enjoy Cambo-les-Bains and the Basque Country like a local,
  • Book your accommodation, guided tour and activities on site as soon as you arrive,
  • Staff who speak French, Spanish, English and Basque.
  • Above all, we are trusted local experts.
  • Whether you’re traveling alone or in a group, because every visitor is unique, you’ll receive personalized advice to make your stay unforgettable.
  • Enjoy free, unlimited WiFi.
  • Our boutique of products made in France or in the Basque Country.

Our opening hours

Monday > 10am – 12:30pm & 2pm – 6pm

Tuesday > 10am – 12:30pm & 2pm – 6pm

Wednesday > 10h – 12h30 & 14h – 18h

Thursday > 10am – 12:30pm & 2pm – 6pm

Friday > 10am – 12:30pm & 2pm – 6pm

Saturday > 10am – 12:30pm & 2pm – 6pm

Monday > 10am – 12:30pm & 2pm – 6pm

Tuesday > 10am – 12:30pm & 2pm – 6pm

Wednesday > 10h – 12h30 & 14h – 18h

Thursday > 10am – 12:30pm & 2pm – 6pm

Friday > 10am – 12:30pm & 2pm – 6pm

Saturday > 10am – 12:30pm & 2pm – 6pm

Sunday & public holidays > 9am – 1pm

Monday > 10am – 12:30pm & 2pm – 6pm

Tuesday > 10am – 12:30pm & 2pm – 6pm

Wednesday > 10h – 12h30 & 14h – 18h

Thursday > 10am – 12:30pm & 2pm – 6pm

Friday > 10am – 12:30pm & 2pm – 6pm

Saturday > 10am – 12:30pm & 2pm – 6pm

Monday > 10am – 12:30pm & 2pm – 5:30pm

Tuesday > 10h – 12h30 & 14h – 17h30

Wednesday > 10h – 12h30 & 14h – 17h30

Thursday > 2pm – 5:30pm

Friday > 10h – 12h30 & 14h – 17h30

Saturday > 9am – 1pm

Our services

Personalized welcome

Our dedicated team is ready to answer all your questions and provide detailed information on must-see sights, local events, accommodation and unmissable activities.

Whether you’re a history buff, a lover of Basque gastronomy or looking for outdoor adventure, we tailor our recommendations to your interests.

Practical advice

Need practical advice on transport, local restaurants or hiking trails? We’re here to provide you with useful information and recommendations to make your stay as smooth as possible.

We even have a self-service bus terminal where you can print out or consult your timetables and line numbers.

Souvenir store

We’ve put together a careful selection of “ Made in France ” and, when possible, ” Made in the Basque Country ” products to take with you as souvenirs in your suitcases.

A Villa Arnaga mug or one bearing the effigy of the Thermes from an exclusive collection, a “Basque Cross” key-ring made by a French Living Heritage Company, jewelry created by a craftswoman, books and coloring pages created in the Basque Country, eco-friendly T-shirts printed with ecological dyes by the Kasu workshop in Espelette, and lots of other surprises await you in the heart of our boutique.

Group reception

Our offers for groups include full-day packages already designed or à la carte, carefully crafted to meet your expectations.

Our team is here to help you plan your day according to your preferences and interests.

Tourist informations

Explore our area dedicated to tourism literature. Informative brochures, detailed maps and practical guides are available to help you plan your itinerary and maximize your stay in Cambo-les-Bains.

Reservations and accommodation information

We make it easy to book your accommodation. Our team can guide you to a variety of options, from charming hotels to quaint B&Bs, depending on your preferences and budget.

Do you need support? The Tourist Office also has a central booking office and offers around thirty furnished holiday apartments for rent.

Tickets

Book your tickets with ease. The Tourist Office offers a ticketing service, so you can buy your ticket for the concert of the moment and plan your week’s visits with peace of mind.

Avoid the queues and make sure you get your place for all the experiences you want.

Wifi area

We understand the importance of staying connected, even when you’re on vacation. That’s why we’re delighted to offer you free WiFi!

To access our WiFi area, all you need to do is bring your own hardware, whether laptop, tablet or smartphone. Connect and explore the web at your own pace.

You don’t have computer equipment? The Cambo-les-Bains media library provides 4 computer workstations, a scanner and a printer during opening hours. You can also visit theAIEC for €3 per afternoon.

The Quality Tourism™ Brand

What is the tourism quality mark?

In France, the “Qualité Tourisme” mark is a certification awarded to companies in the tourism sector for the quality of their welcome and services. It was created by the State to guarantee visitors a consistent level of quality in tourist services.

Companies eligible for the mark can belong to a variety of tourism sectors, such as accommodation, catering, leisure activities, tourist offices, etc.

The “Qualité Tourisme” label is awarded to tourism professionals who comply with precise specifications. These specifications define quality and service criteria, notably in terms of welcome, cleanliness, comfort, information, etc. The approach generally includes an assessment of the facility by an independent certification body at regular intervals of 3 or 5 years.

The Tourist Office has been awarded with the Qualité Tourisme™ label.

Our commitment to your satisfaction

The Cambo-les-Bains Tourist Office is committed to a quality approach to customer satisfaction.

What is the tourism quality mark?

In France, the “Qualité Tourisme” mark is a certification awarded to companies in the tourism sector for the quality of their welcome and services. It was created by the State to guarantee visitors a consistent level of quality in tourist services. Companies eligible for the mark can belong to a variety of tourism sectors, such as accommodation, catering, leisure activities, tourist offices, etc.

The “Qualité Tourisme” label is awarded to tourism professionals who comply with precise specifications. These specifications define quality and service criteria, notably in terms of welcome, cleanliness, comfort, information, etc. The approach generally includes an assessment of the facility by an independent certification body at regular intervals of 3 or 5 years.

What are French tourism professionals committing to?

Professionals who display the Qualité Tourisme™ mark undertake to offer:

  • a warm welcome ;
  • attentive staff;
  • foreign language skills ;
  • customized services ;
  • clear and precise information;
  • cleanliness and comfort;
  • discovering a destination ;
  • taking your opinion into account.

The aim of this brand?

  1. Guaranteeing service quality,
  2. Enhance the tourism experience,
  3. Strengthen consumer confidence,
  4. Promoting the value of professionals involved in the approach,
  5. Promote continuous improvement.